How to handle Customer Complaints Effectively?

managing-customer-complaints

Reading Time: 4 minutes What is a Customer Complaint? Every business faces customer complaints regardless of industry or product quality. A customer complaint occurs when a product or service fails to meet the customer’s expectations. These complaints can arise … Read more

10 Best Employee Timesheet Software – 2023

Employee time management

Reading Time: 12 minutes (With Timesheet Software Evaluation Template) Timesheet software is a tool that allows employees to track the hours they spend working on projects. This information can be used for billing clients, calculating payroll, and gaining insights … Read more

5 best Issue Tracking Software in 2023

issue-tracking-system

Reading Time: 6 minutes Issue tracking system – Definition:  An issue-tracking software is an essential tool many organizations use to keep track of issues that arise during project work or software testing. Whether it’s a bug, glitch, or any … Read more

Service Desk and its importance

resolve issues with support desk

Reading Time: 3 minutes What is a Service Desk? Developing software is a very challenging process. With every software release, there are chances of some bugs or issues cropping up, which hinders the smooth usage of the software. There … Read more